Media Socialist is a blog about, and a testing ground for, social media online.

That means we're gluttons for blogs, social networks, social bookmarks, wikis, user-generated video, photo-sharing, and everything Web 2.0.

Archive for November, 2009

How to measure social media: A practical approach

Thursday, November 12th, 2009 by Matt Kelly

Benchmarking is the only way to measure the efficacy of a social media campaign. Don’t think social media is an entirely different animal just because you aren’t familiar with it. Because of the ad hoc nature of social, there is no universal way to approach it, but here’s what I’ve ...

Social media test: Who can make my rental car journey happen?

Thursday, November 5th, 2009 by Griffin Hammond

As a social media proponent, online contact forms and 800 numbers don’t provide the personal touch and transparent answers I crave in interactions with companies, so this blog post is a test, to see who’s out there listening (and who’s responsive). I have a rental car need that shouldn’t be too ...