Media Socialist is a blog about, and a testing ground for, social media online.

That means we're gluttons for blogs, social networks, social bookmarks, wikis, user-generated video, photo-sharing, and everything Web 2.0.

How to measure social media: A practical approach

Thursday, November 12th, 2009 by Matt Kelly

Benchmarking is the only way to measure the efficacy of a social media campaign. Don’t think social media is an entirely different animal just because you aren’t familiar with it. Because of the ad hoc nature of social, there is no universal way to approach it, but here’s what I’ve ...