I use Google Alerts to stay on top of my company's image in the news and blogosphere. I automatically recieve an e-mail every time something new pops up, so rarely do I have to navigate to a search page and look for myself. Using Google Reader, I also use an ...
Just days after I wrote about techniques for finding information on Twitter, including Summize, a Twitter-specific search engine, the two have become one. The Twitter blog reports their micro-blogging service has acquired the popular search tool. This means that Summize is now available at search.twitter.com, and in the near future, a search ...
I read this Boston Globe article about customer complaints in social media, and one story caught my attention:
When C.C. Chapman noticed a blemish in his high-definition television's reception during the NBA playoffs recently, he blasted a quick gripe about Comcast into the online ether, using the social network Twitter.
Minutes later, ...
