Media Socialist is a blog about, and a testing ground for, social media online.

That means we're gluttons for blogs, social networks, social bookmarks, wikis, user-generated video, photo-sharing, and everything Web 2.0.

Update: Angry Customers Online Force a Price Change

Thursday, December 18th, 2008 by Griffin Hammond

Intuit, the company behind TurboTax software, has removed a tax filing fee, after customers protested online. Customers flocked to Amazon to penalize the product with one-star ratings, responding to a price hike and a contentious $10-per-tax-return fee. It looks like the price has fallen $5, and according to a press release, ...

One-star reviews flood Amazon in protest

Thursday, December 11th, 2008 by Griffin Hammond

Social media inherently gives power to the community, and new social structures like Facebook and Twitter are revolutionizing the way people fight against the injustices of their world. But in the last couple weeks, the biggest groundswells have come out of a much older social media system: product reviews. Search "Grand Theft ...